Winter Breaks in Zeeland
Book our special 7=5 offer and enjoy a whole week in Zoutelande!

Practical information

Well prepared for a holiday to Duinhotel Tien Torens

We would like to put the most important information for you here!

Prior to your stay

Reservations, changes & cancellations

Good to know: booking through our website is always cheaper than through an online booking agent. Keep an eye on our newsletter for offers, promotions and discount codes.

Would you like to change your reservation? Check if your booking conditions allow it. If you have booked directly with us, we will take care of it right away. If you have made a reservation with an online booking agent, please contact them.

Are you looking for 6 rooms or more? Or would you like to stay with us on a regular business basis? Then please contact us via: + 31 (0) 118 - 74 58 78 or send us an e-mail.

Rebooking guarantee

Do you want more flexibility? Then book our rebooking guarantee! This allows you to change your reservation to another period free of charge within the cancellation period up to one day before arrival. You pay € 15.00 per night for this.

* In case of rebooking to a more expensive period, we will charge the additional price.
* It is not possible to reserve the rebooking guarantee in combination with the non-refundable rate.

Pets

Your dog is also welcome at Duinhotel Tien Torens! The additional costs will be € 15.50 per night. One dog per room is allowed. Dogs are not allowed in the restaurant from 7:00 am to 11:00 am due to the breakfast that is served at that time.
If you want to walk the dog, you can do so through the main entrance.

For more information, please refer to our "dog letter".

During your stay

Check in and check out

You can access your room after 15:00 pm.
We ask you to check out by 11:00 am. at the latest.
The tourist tax is € 1.30 per person per night (2020).

Guestkey

On the day of arrival you will receive an email from us with a link to our "Guestkey". This allows you to open the doors digitally with your smartphone. You will also find further information for during your stay here. And of course also access to our free Wi-Fi.

Breakfast

Breakfast is served in the restaurant. For hotel guests breakfast is included. If you are staying in a Duinlodge Small or Duinlodge Large, you can come and have breakfast in the restaurant between 8:30 and 10:30 AM.

You will receive a daily changing and homemade breakfast which we serve at the table. If you have specific allergies or diet, please let us know in advance.

If you are staying in a Suite, Suite Royale or the Penthouse, we will make your stay extra special by serving you a home-cooked breakfast in the lodge. This is delivered between 8:30 and 9:00 AM.

If you prefer breakfast in your lodge or in the restaurant, this is of course possible. Then let us know in advance: info@duinhoteltientorens.nl.

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Family and children

Are you going on holiday with the family? Then book a Duinlodge suite for 4 people or the penthouse. In the other rooms it is also possible to place a baby cot at € 10.50. An extra bed is not possible.

Reception

From 8:00 am, our colleagues at the reception are ready to help you with all your questions! Do you have a question, remark or have you forgotten something? We will arrange it for you! Of course we can also be reached by phone: + 31 (0) 118 - 74 58 78 within the reception services. Afterwards and at night we can be reached in an emergency on a special number.

In the unlikely event that you are not satisfied, you are also welcome to contact us. If you have a problem or complaint, please let us know immediately so that we can still be of service to you during your stay.
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Dinner

For dinner, we would like to refer you to Bistro by Mezger, located in the Strandhotel Zoutelande. This bistro is located a 10-minute walk from our hotel. For the latest information, take a look here.

Housekeeping

Your room is typically checked on a daily basis. But you can also tell us not to do so. When you check in, we will ask you if you would like to have your room cleaned daily. If you tell us not to do so, we will donate € 1.50 per day to our Tree Plan. Here you can read about this tree plan.

Parking

You park your car for free in our private parking. You can read more about it here.

At the end of your stay

We obviously hope that you had a pleasant stay at Duinhotel Tien Torens and that you enjoyed Zoutelande and the surrounding area. If you do have points for improvement, we would love the hear them. We read your review with great interest!

Would you prefer to tell us in person how your stay was? This is also possible. You can send an e-mail to: info@duinhoteltientorens.nl.

Zeayou Zeeland